Xander incident

Reporting Data delayed for Video Analytics Reports

Notice Resolved View vendor source →

Xander experienced a notice incident on October 17, 2025, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 02:50 PM UTC
Resolved
Oct 17, 2025, 09:36 PM UTC
Duration
6h 46m
Detected by Pingoru
Oct 17, 2025, 02:50 PM UTC

Update timeline

  1. investigating Oct 17, 2025, 02:50 PM UTC

    We are currently investigating the following issue:: Component(s): Analytics Report pages for: Video, Key Values, Video Slot, Network Device Device and Video Pod Impact(s): Some Analytics Reporting Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. monitoring Oct 17, 2025, 02:50 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  3. resolved Oct 17, 2025, 09:36 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.