WW Norton and Company experienced a notice incident on January 25, 2024 affecting wwnorton.com (main website), lasting 22h 17m. The incident has been resolved; the full update timeline is below.
Affected components
wwnorton.com (main website)
Update timeline
- investigating Jan 25, 2024, 05:05 PM UTC
We are currently investigating reports of slow loading times on wwnorton.com for visitors using Chrome. If you experience this issue, please use a different browser in the interim. If you have questions, please contact Support at https://support.wwnorton.com/request
- resolved Jan 26, 2024, 03:23 PM UTC
This issue has been resolved. We will continue to monitor for any further issues. If you have questions, please contact Support at https://support.wwnorton.com/request