WW Norton and Company experienced a minor incident on October 4, 2024 affecting wwnorton.com (main website) and Additional Digital Resources, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
wwnorton.com (main website)Additional Digital Resources
Update timeline
- investigating Oct 04, 2024, 01:39 PM UTC
We are investigating an issue where some videos on our website are failing to load. We will provide updates as we make progress with the investigation.
- resolved Oct 04, 2024, 03:56 PM UTC
This incident has been resolved. If you continue to experience issues, please contact our support team at https://support.wwnorton.com/request.