WW Norton and Company incident
Search and catalog view not working on wwnorton.com
WW Norton and Company experienced a critical incident on November 7, 2024 affecting wwnorton.com (main website), lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
wwnorton.com (main website)
Update timeline
- investigating Nov 07, 2024, 04:59 PM UTC
The search and catalog functions are currently not working on wwnorton.com. Our team is working on the resolution, and we will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
- resolved Nov 07, 2024, 05:40 PM UTC
This issue has been resolved. Should you have questions or encounter further issues with our search or catalog, please contact us via https://support.wwnorton.com/request