WW Norton and Company incident

Support Ticket Submissions

Minor Resolved View vendor source →

WW Norton and Company experienced a minor incident on March 8, 2025 affecting wwnorton.com (main website), lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2025, 11:36 PM UTC
Resolved
Mar 09, 2025, 01:34 AM UTC
Duration
1h 57m
Detected by Pingoru
Mar 08, 2025, 11:36 PM UTC

Affected components

wwnorton.com (main website)

Update timeline

  1. investigating Mar 08, 2025, 11:36 PM UTC

    Users are currently unable to submit support tickets. We are investigating this issue and will post an update soon. Thank you for your patience.

  2. resolved Mar 09, 2025, 01:34 AM UTC

    This incident has been resolved. We will continue to monitor support form submissions to ensure there are no further issues.