Wpay incident

Instore & Online - Bendigo and Adelaide Bank Transaction Failures

Notice Resolved View vendor source →

Wpay experienced a notice incident on May 21, 2025 affecting In Person Payments and Digital Payments, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:30 AM UTC
Resolved
May 21, 2025, 10:36 AM UTC
Duration
2h 6m
Detected by Pingoru
May 21, 2025, 08:30 AM UTC

Affected components

In Person PaymentsDigital Payments

Update timeline

  1. investigating May 21, 2025, 09:24 AM UTC

    Customers may be experiencing problems completing instore and online transactions with cards issued by Bendigo and Adelaide Bank. Customers are able to utilise cards from other banking institutions or select from other available payment options. The appropriate banking institution has been notified. We will post an update as soon as we have more information or when the issue is resolved.

  2. resolved May 21, 2025, 10:36 AM UTC

    The issue with Bendigo and Adelaide Bank Transaction Failures has been resolved