Wpay incident

Digital Payments - CBA Experiencing Service Degradation

Notice Resolved View vendor source →

Wpay experienced a notice incident on June 3, 2025 affecting Digital Payments, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 07:09 AM UTC
Resolved
Jun 03, 2025, 07:28 AM UTC
Duration
18m
Detected by Pingoru
Jun 03, 2025, 07:09 AM UTC

Affected components

Digital Payments

Update timeline

  1. investigating Jun 03, 2025, 07:09 AM UTC

    Customers may be experiencing problems completing instore and online transactions with cards issued by Commonwealth Bank Australia. Customers are able to utilise cards from other banking institutions or select from other available payment options. The appropriate banking institution has been notified. We will post an update as soon as we have more information or when the issue is resolved. Wpay Reference Number: INC14163647

  2. resolved Jun 03, 2025, 07:28 AM UTC

    This incident has been resolved.