Wpay experienced a minor incident on June 12, 2025 affecting Digital Payments, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:48 PM UTC
Our digital payment service may be experiencing service degradation due to a confirmed outage on Google Cloud Platform (GCP). We are closely monitoring the situation.
- investigating Jun 12, 2025, 08:54 PM UTC
Transaction data may be delayed within the Connect Portal and there may be some delays to payouts and billings.
- identified Jun 12, 2025, 10:21 PM UTC
Most of the Google Cloud products have confirmed full service recovery. Service performance for Digital Payments have been stable for the past hour. Support teams are working on recovering delayed payouts and billings.
- resolved Jun 13, 2025, 12:36 AM UTC
The issues surrounding the Google Cloud Platform (GCP) service degradation have now been resolved. Digital Payments have remained stable, and the support teams have successfully processed all previously delayed payouts and billings. We will continue to monitor the situation closely and provide a new update if required.