Wpay incident

Digital Payments - Timeout Errors may be Experienced

Wpay experienced a notice incident on June 20, 2025 affecting Digital Payments, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started: Jun 20, 2025, 04:53 AM UTC
Resolved: Jun 20, 2025, 06:10 AM UTC
Duration: 1h 16m
Detected by Pingoru: Jun 20, 2025, 04:53 AM UTC

Affected components

Digital Payments

Update timeline

investigating Jun 20, 2025, 04:53 AM UTC

We have identified an issue affecting some digital payments for partners. Users may be experiencing timeouts when calling the payment API's Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
monitoring Jun 20, 2025, 05:41 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 20, 2025, 06:10 AM UTC

This incident has been resolved.