Wpay incident

In Person Payments - Elevated Error Rate for In store payments

Wpay experienced a notice incident on June 21, 2025 affecting Digital Payments, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started: Jun 21, 2025, 12:45 AM UTC
Resolved: Jun 21, 2025, 01:47 AM UTC
Duration: 1h 1m
Detected by Pingoru: Jun 21, 2025, 12:45 AM UTC

Affected components

Digital Payments

Update timeline

investigating Jun 21, 2025, 12:45 AM UTC

We have identified an issue affecting In store payments. Users may be experiencing payment processing failures. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
monitoring Jun 21, 2025, 01:25 AM UTC

The in store payments issue has been resolved. Our support team is closely monitoring our systems to ensure stability.
resolved Jun 21, 2025, 01:47 AM UTC

The issue affecting in store payments has now been resolved. We will continue to monitor the situation closely and provide a new update if required.