Wpay experienced a notice incident on August 5, 2025 affecting Payouts and Billing, lasting 6h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Payouts and Billing
Update timeline
- investigating Aug 05, 2025, 11:10 PM UTC
We have identified an issue resulting in a delay to settlements. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
- resolved Aug 06, 2025, 05:37 AM UTC
The issue resulting in a delay to settlements has been resolved. All settlements have been successfully processed.