Wpay incident

Connect Portal - Service Degradation for Sandbox Environment

Notice Resolved View vendor source →

Wpay experienced a notice incident on September 3, 2025 affecting Connect Portal, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 02:11 AM UTC
Resolved
Sep 03, 2025, 02:57 AM UTC
Duration
46m
Detected by Pingoru
Sep 03, 2025, 02:11 AM UTC

Affected components

Connect Portal

Update timeline

  1. investigating Sep 03, 2025, 02:11 AM UTC

    We have identified an issue affecting the Connect Portal Sandbox Environment. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.

  2. monitoring Sep 03, 2025, 02:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 03, 2025, 02:57 AM UTC

    This incident has been resolved. Teams are working on finalising any remaining issues that are impacting the environment