Wpay incident
Digital Payments - PayPal is Experiencing Service Degradation
Wpay experienced a minor incident on December 22, 2025 affecting Digital Payments, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2025, 01:09 AM UTC
Customers may be experiencing problems completing online transactions by PayPal. Customers are encouraged to complete transactions with their credit card directly or select from other available payment options. PayPal is aware of the situation and is currently investigating. We will post an update as soon as we have more information or when the issue is resolved.
- monitoring Dec 22, 2025, 05:07 AM UTC
Issue appears to have been resolved. Our support team is currently monitoring. We will post an update as soon as we have confirmation from PayPal.
- resolved Dec 22, 2025, 05:18 AM UTC
The issue affecting customers completing online transactions by PayPal has now been resolved. We will continue to monitor the situation closely and provide a new update if required.