Wpay incident

Digital Payments - Service Degradation on Digital transactions

Notice Resolved View vendor source →

Wpay experienced a notice incident on December 23, 2025 affecting Digital Payments, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 04:29 AM UTC
Resolved
Dec 23, 2025, 07:55 AM UTC
Duration
3h 25m
Detected by Pingoru
Dec 23, 2025, 04:29 AM UTC

Affected components

Digital Payments

Update timeline

  1. investigating Dec 23, 2025, 04:29 AM UTC

    We have identified an issue affecting digital payments for some partners. Users may be experiencing service degradation or slower performance during payment. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved. Wpay INC15070053

  2. monitoring Dec 23, 2025, 05:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 23, 2025, 07:55 AM UTC

    The issue affecting digital payments has now been resolved. Following our implementation of a fix, we have confirmed that the services are operating normally. We will continue to monitor the situation closely and provide a new update if required.