Wpay incident
In Person Payments - Issue with Mobile POS terminals
Wpay experienced a major incident on February 13, 2026 affecting Digital Payments, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Payments
Update timeline
- investigating Feb 13, 2026, 12:45 AM UTC
We have identified an issue affecting Mobile POS . Users may be experiencing payment failures on MPOS terminals. Our support team is actively working with our network vendor to resolve the issue We will post an update as soon as we have more information or when the issue is resolved.
- identified Feb 13, 2026, 01:19 AM UTC
The issue has been identified, our payment gateway provider is currently working on a solution.
- resolved Feb 13, 2026, 02:09 AM UTC
The issue affecting MPOS terminals has now been resolved. We will continue to monitor the situation closely and provide a new update if required.