Wpay incident

In Person Payments - Elevated Error Rates for In person payments

Wpay experienced a minor incident on April 17, 2026 affecting In Person Payments, lasting 33m. The incident has been resolved; the full update timeline is below.

Started: Apr 17, 2026, 09:12 AM UTC
Resolved: Apr 17, 2026, 09:46 AM UTC
Duration: 33m
Detected by Pingoru: Apr 17, 2026, 09:12 AM UTC

Affected components

In Person Payments

Update timeline

investigating Apr 17, 2026, 09:12 AM UTC

We have identified an issue affecting in-person payments. Users may experience intermittent timeouts on payments. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
resolved Apr 17, 2026, 09:46 AM UTC

This incident has been resolved.