Wpay incident

Gifting - Error for partner activations in receiving barcodes

Minor Resolved View vendor source →

Wpay experienced a minor incident on April 24, 2026 affecting Gifting, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 01:02 AM UTC
Resolved
Apr 24, 2026, 04:14 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 24, 2026, 01:02 AM UTC

Affected components

Gifting

Update timeline

  1. investigating Apr 24, 2026, 01:02 AM UTC

    We have identified an issue affecting partner orders where the barcodes are missing. Partners may be impacted by not receiving a barcode upon the API order call. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved. Wpay Inc: INC15603697

  2. resolved Apr 24, 2026, 04:14 AM UTC

    This incident has been resolved.