Wpay incident
In Person Payments - Issue identified in PAX terminals
Wpay experienced a minor incident on May 23, 2026 affecting In Person Payments, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
In Person Payments
Update timeline
- investigating May 23, 2026, 05:53 AM UTC
We have identified an issue affecting PAX terminals. Users may be experiencing errors when transacting. Our support team is actively investigating the cause of the issue and working on a resolution. We will post an update as soon as we have more information or when the issue is resolved.
- monitoring May 23, 2026, 06:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 06:32 AM UTC
No more issues observed. Issue is resolved. Our support team will continue to monitor.