Worldline experienced a notice incident on November 6, 2025 affecting iDEAL, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
iDEAL
Update timeline
- resolved Nov 06, 2025, 09:22 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 05/11/2025 between 18:19 and 18:32 CET. We confirm that as of 18:32 CET on 05/11/2025, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).