Worldline experienced a minor incident on September 4, 2026 affecting Trésor Public - Banque de France, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 04, 2026, 09:23 AM UTC
We would like to inform you about an ongoing issue with Trésor Public transaction processing as from 10:59 CEST on 04/09/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We confirm that the issue has an external responsibility (independent of Worldline).
- resolved Sep 04, 2026, 09:39 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Trésor Public on 04/09/2026 between 10:59 and 11:18 CEST. We confirm that as of 11:18 CEST on 04/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We confirm that the issue has an external responsibility (independent of Worldline).