Worldline incident

Delayed settlements for Crédit Mutuel transactions

Minor Ongoing View vendor source →

Worldline is currently experiencing a minor incident affecting Crédit Mutuel, CIC, BECM, which began 13h ago. The vendor's full update timeline is below.

Started
Sep 09, 2026, 07:00 AM UTC
Resolved
Ongoing
Duration
● 13h 9m
Detected by Pingoru
Sep 09, 2026, 07:00 AM UTC

Affected components

Crédit Mutuel, CIC, BECM

Update timeline

  1. identified Sep 09, 2026, 07:00 AM UTC

    Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.