Worldline incident

Service interruption with Bambora

Minor Resolved View vendor source →
Started
Feb 05, 2026, 03:08 PM UTC
Resolved
Feb 05, 2026, 03:15 PM UTC
Duration
7m
Detected by Pingoru
Feb 05, 2026, 03:08 PM UTC

Affected components

Bambora

Update timeline

  1. identified Feb 05, 2026, 03:08 PM UTC

    We would like to inform you about an ongoing issue with Bambora transaction processing as from 15:26 CET on 05/02/2025. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

  2. resolved Feb 05, 2026, 03:15 PM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bambora on 05/02/2026 between 15:24 and 15:55 CET. We confirm that as of 15:55 CET on 05/02/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

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