Worldline incident
Technical issue causing incomplete or invalid transactions
Affected components
Update timeline
- identified Feb 19, 2026, 10:01 AM UTC
Please be informed that due to an ongoing technical issue Today, (19/02/2026) since 10:19 CET, some of your transactions may be set to an incomplete or invalid status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
- identified Feb 19, 2026, 10:13 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 19, 2026, 10:21 AM UTC
Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 19/02/2026 between 10:19 and 10:57 CET. We confirm that as of 10:57 CET, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
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