Worldline incident

Service interruption with WorldPay

Minor Resolved View vendor source →
Started
Mar 02, 2026, 01:01 AM UTC
Resolved
Mar 02, 2026, 07:44 AM UTC
Duration
6h 42m
Detected by Pingoru
Mar 02, 2026, 01:01 AM UTC

Affected components

WorldPay

Update timeline

  1. identified Mar 02, 2026, 01:01 AM UTC

    We would like to inform you about an ongoing issue with WorldPay transaction processing as from 00:40 CET on 02/03/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

  2. resolved Mar 02, 2026, 07:44 AM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 02/03/2026 between 00:40 and 04:30 CET. We confirm that as of 04:30 CET Today, (02/03/2026), normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

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