Affected components
Update timeline
- identified Mar 06, 2026, 10:56 PM UTC
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 23:00 CET on 06/03/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- monitoring Mar 06, 2026, 11:38 PM UTC
Please be informed that the technical interruption impacting WorldPay transactions processing is still ongoing. We are in contact with the responsible external party and will update you as soon as the activity is restored to normal.
- resolved Mar 09, 2026, 07:53 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay between 06/03/2026 23:00 and 07/03/2026 00:36 CET. We confirm that as of 07/03/2026 00:36 CET, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).
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