Worldline incident

Technical issue causing incomplete or invalid transactions

Worldline experienced a minor incident on August 7, 2026 affecting Apple Pay, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2026, 12:22 PM UTC
Resolved: Aug 07, 2026, 02:44 PM UTC
Duration: 2h 21m
Detected by Pingoru: Aug 07, 2026, 12:22 PM UTC

Affected components

Apple Pay

Update timeline

identified Aug 07, 2026, 12:22 PM UTC

Please be informed that due to an ongoing technical issue on 06/08/2026 since 11:00 CEST, some of your transactions may be set to an incomplete or invalid status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
resolved Aug 07, 2026, 02:44 PM UTC

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 06/08/2026 between 11:00 and 16:06 CEST. We confirm that as of 16:06 CEST on 06/08/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.