Resolved on November 2, 2026, affecting iDEAL.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 02/11/2026 between 06:20 and 06:58 CET. We confirm that as of 06:58 CET on 02/11/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
Affected components
Update timeline
- resolved Nov 02, 2026, 08:52 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 02/11/2026 between 06:20 and 06:58 CET. We confirm that as of 06:58 CET on 02/11/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
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