Worldline experienced a minor incident on July 1, 2026 affecting Back Office Ogone and AIRPLUS and 1 more component, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2026, 04:23 PM UTC
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
- resolved Jul 03, 2026, 01:14 PM UTC
Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 13:06 CEST (29/06/2026). We are pleased to announce that the system returned to normal operating conditions at 14:18 CEST on 03/07/2026. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.