Worldline incident

Worldline payment platform perturbation in the TEST environment

Minor Resolved View vendor source →

Worldline experienced a minor incident on June 17, 2026 affecting Direct Server to server API and Direct Client API and 1 more component, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 07:26 AM UTC
Resolved
Jun 17, 2026, 02:30 PM UTC
Duration
7h 4m
Detected by Pingoru
Jun 17, 2026, 07:26 AM UTC

Affected components

Direct Server to server APIDirect Client APIDirect Hosted Payment PagesDirect Hosted Tokenization PagesWorldline Batch transaction processingWorldline e-TerminalWorldline Ecommerce Payment PagesWorldline DirectLink API'sWorldline FlexCheckout

Update timeline

  1. identified Jun 17, 2026, 07:26 AM UTC

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

  2. resolved Jun 17, 2026, 02:30 PM UTC

    You may have experienced perturbations to perform transactions using the Worldline (WLOP) platform in the TEST environment as from 09:26 CEST (17/06/2026). We are pleased to announce that the system returned to normal operating conditions at 10:05 CEST. Please be informed that during this issue, the general transaction flow in the PRODUCTION environment has not been affected and payments are being treated as expected. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.