Worldline incident

RESOLVED - Worldline Payment Platform perturbation

Notice Resolved View vendor source →

Worldline experienced a notice incident on October 14, 2026 affecting Back Office Ogone and AIRPLUS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 05:50 AM UTC
Resolved
Oct 14, 2026, 05:50 AM UTC
Duration
—
Detected by Pingoru
Oct 14, 2026, 05:50 AM UTC

Affected components

Back Office OgoneAIRPLUSDirect Server to server APIWorldline Fraud expert serviceAliPayDirect Client APISMB Merchant PortalAmerican ExpressDirect Hosted Payment PagesMyPerformance

Update timeline

  1. resolved Oct 14, 2026, 05:50 AM UTC

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 10:03 CET 12/10/2026. We are pleased to announce that the system returned to normal operating conditions at 12:20 CET 12/10/2026. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.