Worldline experienced a minor incident on September 2, 2026 affecting Direct Server to server API and Direct Client API and 1 more component, lasting 13h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Server to server APIDirect Client APIDirect Hosted Payment PagesDirect Hosted Tokenization PagesWorldline Batch transaction processingWorldline e-TerminalWorldline Ecommerce Payment PagesWorldline DirectLink API'sWorldline FlexCheckout
Update timeline
- identified Sep 02, 2026, 04:32 PM UTC
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
- identified Sep 02, 2026, 04:33 PM UTC
We are continuing to work on a fix for this issue.