RESOLVED: Wix Sites Are Loading Slow or Not Loading for Some Visitors
Timeline · 1 update
- resolved May 14, 2026, 08:29 AM UTC
The issue has been resolved
Wix Outage History
Wix is up right nowWix had 34 outages in the last 2 years totaling 56h 37m of downtime — averaging 1.4 incidents per month.
There were 34 Wix outages since June 4, 2025 totaling 56h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
RESOLVED: Some Users Have Issues with Saving/Publishing Sites
Affected: Wix EditorWix Studio
Timeline · 10 updates
RESOLVED: Issue Affecting Wix Editor and Other Wix Services
Affected: Store ManagementManagement and SettingsDownloadMenu ManagementMy SitesPurchase Premium PlanManagement & SettingsCreate EventPlayerSite Language ManagementEmail MarketingAutomationsBackendDashboardWix PaymentsManagement and SettingsPro GalleryMarket PlaceBlog ManagementCookiesSign-InPlayerForum ManagementStudio WorkspaceOwner AppHelp CenterWix EditorStorefrontBook a RoomUploadOnline OrdersSite LoadingContributorsConnect DomainMake a BookingRegistrationApp ManagementGoogle Translate ServiceFacebook and Instagram Ads by WixBusiness Phone NumberFrontendCustom FormsReportsThird-Party Payment ProvidersPurchasing a PlanDeveloper ToolsPhoto AlbumsView PostUser Data RequestSide MenuEmbedded VideoView PostSpaces by WixChatbotCheckoutView\PreviewTable ReservationsNotificationsSite MembersConnect MailboxCalendarBandsInTown AppSEOContactsIDEData BindingArt StoreLibraryFit by WixTeam MembersSoundcloud AppForm ManagementAPIsDynamic PagesShippingThird-Party IntegrationsDine by WixPoint of SaleForm SubmissionWix StudioBranded AppThird-Party LogisticsWix Studio AppInvoicesPrice QuotesSubscriber RegistrationWorkflowsChatWix Site SearchLogo Maker
Timeline · 7 updates
- investigating May 06, 2026, 10:27 PM UTC
We are currently investigating this issue.
- investigating May 07, 2026, 12:00 AM UTC
We are continuing to investigate this issue.
- investigating May 07, 2026, 12:14 AM UTC
We are continuing to investigate this issue.
- investigating May 07, 2026, 01:32 AM UTC
We are continuing to investigate this issue.
- investigating May 07, 2026, 01:58 AM UTC
We are continuing to investigate this issue.
- resolved May 07, 2026, 01:58 AM UTC
This incident has been resolved.
- postmortem May 07, 2026, 01:59 AM UTC
The issue has been mitigated and we will provide more information once our investigation into the cause has been completed. Thank you for your patience and understanding.
Resolved: Minor Issue affecting multiple services
Timeline · 2 updates
- investigating Apr 16, 2026, 01:57 PM UTC
Some site visitors may experience issues on multiple services.
- resolved Apr 16, 2026, 03:13 PM UTC
This incident has been resolved.
RESOLVED: Intermittent Issues with Logging In
Timeline · 3 updates
- investigating Apr 14, 2026, 02:37 PM UTC
Our engineers are currently investigating an issue affecting possibility to log in into Wix account. Check back here for updates.
- monitoring Apr 14, 2026, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 03:11 PM UTC
This incident has been resolved.
RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads
Affected: Pro GalleryPhoto Albums
Timeline · 7 updates
- investigating Apr 02, 2026, 10:04 AM UTC
We are currently investigating this issue.
- investigating Apr 02, 2026, 10:11 AM UTC
We are continuing to investigate this issue.
- investigating Apr 02, 2026, 11:10 AM UTC
Our engineers are continuing to investigate this issue.
- investigating Apr 02, 2026, 11:21 AM UTC
We are continuing to investigate this issue.
- identified Apr 02, 2026, 11:35 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 02, 2026, 11:42 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 02, 2026, 11:45 AM UTC
This incident has been resolved.
RESOLVED: Intermittent Issues Affecting Live Site Access
Affected: Site Loading
Timeline · 3 updates
- investigating Mar 26, 2026, 03:21 PM UTC
Some website visitors may experience reduced performance when accessing their live sites.
- monitoring Mar 26, 2026, 03:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 04:21 PM UTC
The issue has been confirmed to be resolved.
RESOLVED: An Issue for Some Users with Accessing Their Dashboards
Affected: My Sites
Timeline · 2 updates
- investigating Mar 25, 2026, 04:15 PM UTC
We are aware that some users are experiencing issues with accessing their Dashboard and are currently investigating it
- resolved Mar 25, 2026, 05:16 PM UTC
This incident has been mitigated. We are conducting an additional investigation on the cause and will update in the Postmortem once our investigation is complete. Thank you for your patience.
RESOLVED: We're investigating a potential issue with sites unable to load.
Affected: Site Loading
Timeline · 2 updates
- identified Mar 16, 2026, 03:46 PM UTC
The issue has been identified, implementing the fix.
- resolved Mar 16, 2026, 04:09 PM UTC
This incident has been resolved.
RESOLVED: Issues Loading Wix Editor and Dashboard
Affected: My SitesWix EditorWix Studio
Timeline · 4 updates
- investigating Mar 11, 2026, 03:07 PM UTC
We are currently investigating this issue.
- investigating Mar 11, 2026, 03:22 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 11, 2026, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2026, 03:33 PM UTC
This incident has been resolved.
RESOLVED: Live Websites Showing 500 Error
Affected: Site Loading
Timeline · 3 updates
- investigating Mar 05, 2026, 01:51 PM UTC
Our engineers are currently investigating an issue with Wix live sites showing 500 errors.
- investigating Mar 05, 2026, 02:06 PM UTC
We are continuing to investigate this issue.
- resolved Mar 05, 2026, 02:20 PM UTC
The incident has been resolved.
RESOLVED: Issue affecting multiple services
Affected: My SitesSign-InStudio WorkspaceWix EditorSide MenuWix Studio
Timeline · 3 updates
- investigating Feb 26, 2026, 10:51 AM UTC
Some website owners may experience issues on multiple services.
- monitoring Feb 26, 2026, 11:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2026, 11:28 AM UTC
This incident has been resolved.
We're investigating a potential issue with Saving and Publishing inside the Editor.
Affected: Wix EditorWix Studio
Timeline · 3 updates
- investigating Feb 18, 2026, 05:16 PM UTC
Our engineers are currently investigating an issue affecting Saving/Publishing in Editor. Check back here for updates.
- monitoring Feb 18, 2026, 06:00 PM UTC
Currently the issue should be mitigated for the most users, some may expirience issues on rare ocasions.
- resolved Feb 18, 2026, 07:16 PM UTC
This incident has been resolved.
RESOLVED: Site Changes Appear on Live Sites With Delay
Affected: Site Loading
Timeline · 4 updates
- investigating Feb 07, 2026, 10:09 AM UTC
Our engineers are currently investigating issue with recently Published Changes displaying on Live Sites.
- monitoring Feb 07, 2026, 11:00 AM UTC
We've identified root of the issue with recently Published Changes displaying on Live Sites. A fix has been implemented by our engineers and we are monitoring the results.
- monitoring Feb 07, 2026, 12:24 PM UTC
A fix has been implemented by our engineers and we are monitoring the results.
- resolved Feb 07, 2026, 12:25 PM UTC
This incident has been resolved.
RESOLVED: Some users may experience delays when contacting Customer Care
Affected: Help Center
Timeline · 3 updates
- investigating Nov 20, 2025, 03:33 AM UTC
We’re working on a solution, try again later.
- investigating Nov 20, 2025, 08:30 AM UTC
We are continuing to investigate this issue.
- resolved Nov 20, 2025, 08:32 AM UTC
The incident has been resolved.
RESOLVED: Issues adding and managing media to site
Affected: Upload
Timeline · 3 updates
- investigating Nov 03, 2025, 12:05 PM UTC
We are currently investigating an issue adding and managing media files to sites.
- identified Nov 03, 2025, 12:08 PM UTC
The issue has been identified and a fix is currently being implemented.
- resolved Nov 03, 2025, 12:16 PM UTC
The incident has been resolved.
RESOLVED: Editor, Site List, and other Wix Services Experiencing Issues
Affected: My SitesSign-InStudio WorkspaceWix EditorSite LoadingSide MenuNotificationsWix Studio
Timeline · 5 updates
- investigating Oct 22, 2025, 12:43 PM UTC
We are currently investigating issues with multiple Wix Services, including Editor and Site list.
- identified Oct 22, 2025, 12:50 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Oct 22, 2025, 12:57 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 22, 2025, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 12:59 PM UTC
This incident has been resolved.
RESOLVED: PayPal Payments Processing Issue
Affected: Third-Party Payment Providers
Timeline · 10 updates
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK
Affected: Site Loading
Timeline · 4 updates
- identified Sep 15, 2025, 12:19 PM UTC
We've received reports that some users on Sky Broadband in UK are having trouble loading Wix sites. The issue appears to be with the internet service provider itself, not with Wix. While we investigate, we recommend contacting Sky's support team directly for assistance. You can also try switching to a different internet connection, such as your mobile phone's data, to access your site.
- identified Sep 15, 2025, 12:25 PM UTC
We are continuing to investigate on our side. In the meantime, please make sure to contact Sky's support team directly for assistance.
- monitoring Sep 15, 2025, 03:25 PM UTC
We stopped receiving complaints regarding this matter. In case you are still experiencing the issue, please reach out to Sky's support team directly for assistance.
- resolved Sep 15, 2025, 03:41 PM UTC
This incident has been resolved.
Periodical Issues With Site Access From Some Internet Providers in Brazil
Affected: Site Loading
Timeline · 3 updates
- identified Aug 27, 2025, 11:36 PM UTC
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue.
- identified Aug 28, 2025, 02:39 AM UTC
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue As a possible workaround, please attempt to access the site by typing www. or the full domain with https:// Please keep in mind that the workaround does not work for everyone.
- resolved Aug 28, 2025, 04:57 AM UTC
This incident has been resolved.
RESOLVED: Some Wix Websites May Be Unaccessible in Brazil
Affected: Site Loading
Timeline · 3 updates
- identified Aug 21, 2025, 10:12 PM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's Internet Provider and Wix for some users trying to access Wix sites from Brazil. In case you encounter this issue, please contact your Internet Provider directly in order for them to take measures on their side. As a workaround, please attempt toaccess the site by typing www. or the full domain with https:// We are monitoring their progress and will provide an update once we see the issue is resolved.
- identified Aug 21, 2025, 10:17 PM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's Internet Provider and Wix for some users trying to access Wix sites from Brazil. We have done an extensive investigation and found the issue to be caused by the routing before it reaches Wix. In case you encounter this issue, please contact your Internet Provider directly and ask them to perform a trace to see where the connection stops and they can address it from there. As a possible workaround, please attempt to access the site by typing www. or the full domain with https:// Please keep in mind that the workaround does not work for everyone.
- resolved Aug 22, 2025, 04:40 AM UTC
The site loading issue affecting users in Brazil is now resolved. Sites are now loading normally. The issue was related to external network conditions with third-party Latin American ISP providers. We have done an extensive investigation and found the issue to be caused by the routing before it reaches Wix. No further action is required. We will continue monitoring to ensure stability.
RESOLVED: Certain Sites Experiencing Server Error
Affected: Site Loading
Timeline · 2 updates
- monitoring Aug 18, 2025, 02:43 PM UTC
We applied another fix to mitigate the issue, monitoring the results.
- resolved Aug 18, 2025, 05:49 PM UTC
This incident has been resolved.
RESOLVED: Some Users Unable to Access Live Sites in Brazil
Affected: Site Loading
Timeline · 5 updates
- identified Aug 14, 2025, 10:44 PM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's ISP and Wix for some users trying to access Wix sites from Brazil In case you encounter this issue, please contact your ISP directly in order for them to take measures on their side. We are monitoring their progress and will provide an update once we see the issue is resolved.
- identified Aug 15, 2025, 12:07 AM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's ISP and Wix for some users trying to access Wix sites from Brazil In case you encounter this issue, please contact your ISP directly in order for them to take measures on their side. We are monitoring their progress and will provide an update once we see the issue is resolved.
- identified Aug 15, 2025, 01:32 AM UTC
We’re aware of an issue that appears to manifest on the routing path between a user's ISP and Wix for some users trying to access Wix sites from Brazil In case you encounter this issue, please contact your ISP directly in order for them to take measures on their side. We are monitoring their progress and will provide an update once we see the issue is resolved.
- monitoring Aug 15, 2025, 02:36 AM UTC
The routing path issue between a user’s ISP and Wix affecting site loading in Brazil appears to have resolved itself. Sites are now loading normally. We will continue monitoring for the next 15 minutes to ensure stability before closing the incident.
- resolved Aug 15, 2025, 02:53 AM UTC
The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.
RESOLVED: Some User Were Unable to Access Live Sites in Brazil
Affected: Site Loading
Timeline · 16 updates
Issues Loading Editor
Affected: Wix EditorWix Studio
Timeline · 3 updates
- investigating Aug 12, 2025, 12:28 PM UTC
We are currently investigating the issue
- monitoring Aug 12, 2025, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2025, 12:50 PM UTC
This incident has been resolved.