WithSecure incident

WithSecure login: SMS authentication outage-27Nov

Minor Resolved View vendor source →

WithSecure experienced a minor incident on November 27, 2025 affecting Portal and Portal, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 01:58 AM UTC
Resolved
Nov 27, 2025, 07:27 AM UTC
Duration
5h 28m
Detected by Pingoru
Nov 27, 2025, 01:58 AM UTC

Affected components

PortalPortal

Update timeline

  1. investigating Nov 27, 2025, 01:58 AM UTC

    We are investigating an issue where authentication through SMS is not possible, when logging in to With Secure services and Partner Portal. This is not causing Security issue on Endpoint Security immediately. We strongly encourage to use Authenticator, such as google/MS authenticator.

  2. monitoring Nov 27, 2025, 06:31 AM UTC

    We have resolved the issue, SMS authentication is functioning again.

  3. resolved Nov 27, 2025, 07:27 AM UTC

    This issue has been resolved.