WithSecure incident

Cannot log in to the Elements Security Center

Critical Resolved View vendor source →

WithSecure experienced a critical incident on March 6, 2025 affecting Portal, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 01:02 PM UTC
Resolved
Mar 06, 2025, 01:46 PM UTC
Duration
43m
Detected by Pingoru
Mar 06, 2025, 01:02 PM UTC

Affected components

Portal

Update timeline

  1. investigating Mar 06, 2025, 01:02 PM UTC

    We are currently investigating an issue where logging in to WithSecure Elements security Center fails.

  2. monitoring Mar 06, 2025, 01:14 PM UTC

    The service has now been restored, logging in to Elements Security Center working correctly.

  3. resolved Mar 06, 2025, 01:46 PM UTC

    This incident has been resolved.