WithSecure incident

WithSecure Exposure management findings inconsistent

Major Resolved View vendor source →

WithSecure experienced a major incident on April 17, 2025, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 07:16 AM UTC
Resolved
Apr 22, 2025, 06:39 AM UTC
Duration
4d 23h
Detected by Pingoru
Apr 17, 2025, 07:16 AM UTC

Update timeline

  1. investigating Apr 17, 2025, 07:16 AM UTC

    We are investigating an issue where WithSecure Exposure Management findings for identities are inconsistent. The portal may falsely report "no issues found", hence previously visible recommendations related to Identities might be missing. Any new issues will continue to be detected and recommendations given for.

  2. identified Apr 17, 2025, 01:12 PM UTC

    We have identified the issue and are gradually restoring identity findings.

  3. monitoring Apr 18, 2025, 06:57 AM UTC

    The process of recreating the Identity findings was successfully completed overnight. Please note that the calculation process may take some time before the results are fully available.

  4. resolved Apr 22, 2025, 06:39 AM UTC

    This incident has been resolved.