WiscNet had 185 outages in the last 2 years totaling 717h 33m of downtime — averaging 7.6 incidents per month.
There were 185 WiscNet outages since March 27, 2026 totaling 717h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
Hello, We've detected an outage on your service starting around 4:49 PM. It came back up 5:12 pm. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
Hello, We're observing an outage on your service. While we are investigating, if you can confirm power to the location and equipment please reach out to 608-442-6761. Also if this outage is expected please let us know. Thank you,
Hello, The WiscNet NOC observed all alarms clear at 7:33pm.
Date & Time of Incident:` 6/15/26 4:34pm ` Duration:` 3 hours ` Technician\(s\):`Dylan, Payton ` Review Date: 6/16/26 Brief Summary: WiscNet NOC observed alarms for Wisconsin Department of Military Affairs at 4:34pm that cleared at 7:34pm.
Hello, Between 8:57 AM - 9:04 AM CDT, we observed our device at the Bangor School District go down. At this time, we are seeing services as restored.
Date & Time of Incident: 6/15/26 at 8:57 AM Central Duration: 7 Minutes Technician\(s\): Marcus Review Date: 6/15/26 Brief Summary: Our device at the Bangor School District was down between 8:57 AM to 9:04 and came back up. Root Cause: Network Event
We are currently investigating this issue. At this time please verify power and equipment at the site.
We have opened an investigation with our provider. Our provider is unable to remote into their equipment and will be looking to triage any issues on their end. While investigations are ongoing please provide power and equipment verification at the site, our provider is also requesting that their equipment onsite to be power cycled due PnE verification. If you have any questions please reach out to us.
Hello, We are seeing this site has restored as of 7:36 AM this morning and it was noted as down due to a planned outage with the ISP on site.
This incident has been resolved.
Date & Time of Incident: 6/15/26 6:20 AM CST to 7:36 AM CST Duration: 1 hour 16 minutes Technician\(s\): Barry Review Date: 6/15/26 Brief Summary: Beginning at 6:20 AM CST on 6/15, the site was observed as down and restored at 7:36 AM CST. Root Cause: Site was under planned maintenance with ISP.
The WiscNet NOC has lost access to our device for **Genoa City J2 School District** at 12:30 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3182. If you have any additional questions, please contact WiscNet NOC. Hello, We observe restored as of 1:44 PM. Feel free to reach out to the WiscNet NOC if you have any further questions.
The WiscNet NOC has lost access to our device for West Salem at 7:38 AM CST on 6/13. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1825. If you have any additional questions, please contact WiscNet NOC.
Hello, Visibility to our device has been restored, but we observe the client port down. Please verify equipment when possible and feel free to reach out to the WiscNet NOC if any further assistance is needed.
Hello, The WiscNet NOC has observed all alarms clear at 6:46am 6/15/26.
Date & Time of Incident:` 6/13/26 7:38am ` Duration:` 1 day, 23 hours, 8 minutes ` Technician\(s\):` Fue, Dante, Payton ` Review Date: 6/15/26 Brief Summary: The WiscNet NOC lost access to the site router. Root Cause: Loss of Power
Hello, We're seeing all equipment associated with McDonell Area Catholic School District in alarm indicating they're unreachable. There are some reported power outages in the area, if this outage is unexpected and you've verified power to the equipment. Please reach out to 608-442-6761. Thank you,
Hello, We are seeing this circuit as back up again. We will continue to monitor it as usual.
The WiscNet NOC has lost access to our device for Shawano School District at 6/11/2026 10:18:57 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. We have observe multiple bounces since this morning, and are requesting the power source the devices are plugged into be checked for any issues.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
Hello, The WiscNet NOC has observed all alarms clear and have remained restored since 6/15 at 7:34pm.
Date & Time of Incident:` 6/11/26 10:19am ` Duration:` 4 days, 9 hours, 15 minutes ` Technician\(s\):` Brett, Joey, Payton ` Review Date: 6/16/26 Brief Summary: WiscNet NOC lost access to the router at Shawano School District.
Hello, We are observing handoff port down for circuit 401210. Please verify power and connection to equipment and feel free to reach out if further assistance is needed.
Hello, To clarify, WiscNet is not seeing the ports down, but we are seeing traffic alarming as it is very minimal and below thresholds.
Hello, We have adjusted alarm thresholds, and are seeing traffic passing on the primary path. Please reach out to the Wiscnet NOC if you have any questions.
Date & Time of Incident:`6/16/26 4:44am ` Technician\(s\):` Dante, Barry, Payton ` Review Date: 6/16/26 Brief Summary: Traffic briefly rerouted to a backup path. Traffic has returned to the primary path.
Good morning We are seeing our connection to the equipment at Outagamie Waupaca Library down. While we invesitigate, please reach out to TEACH at 1-866-558-1920 to open a ticket after confirming power and equipment. Thank you,
Good Morning We are seeing devices restored at this time. We are continuing to monitor for further outages. Please let us know if you have any questions. Thank you,
This incident has been resolved.
Date & Time of Incident: 6/12/26 5:37-6:37 AM CST Duration: 1 hour Technician\(s\): Tim/Jim Review Date: 6/12/26 Brief Summary: Logs show the network port went down Root Cause: Network Port Down
Hello, We have noticed an outage for this site between 12:16 and 12:43 AM this morning. At this time the site is up and we can access equipment. Our provider has reach out to us with a proactive notice and has requested power and equipment if there is any issues. At this time we will keep monitoring the site and will notify you if we see any further issues.
This incident has been resolved.
Hello, We are reporting the following sites down since 12:05 AM. As we monitor the situation, please reach out to GLS for further investigation for the impacted sites.
We see most of the affected sites as up, Sun Prairie remains down at this time. Please reach out to us if you have any questions and to GLS if there's any issues with your service.
Hello, The WiscNet NOC has observed all sites restore. Please reach out if you have any questions.
Date & Time of Incident:` 12:05am 6/12/26 ` Duration:` 6 hours, 42 minutes ` Technician\(s\):` Jordan, Payton ` Review Date: 6/12/26 Brief Summary: WiscNet NOC lost access to the onsite routers at 12:05am, and regained access to all sites by 6:47am.
Hello, We're notifying you of a brief set of bouncing that occurred between 12:02 to 12:26 AM and 12:31 and 12:40 AM this morning. Investigations show that this looks to be due to a network outage and that equipment never had any issues. Site is up at this time, we will monitor this as normal and will notify you of any additional bouncing. If you have any questions or issues please reach out to us.
This incident has been resolved.
Hello, We're seeing an issue with the router associated with Kenosha County Public Library System. If this is unexpected and if power is verified please reach out to 608-442-6761.
Hello, The WiscNet NOC regained access to the site router at 12:45am. Please reach out if you have any questions.
Date & Time of Incident:` 9:54pm 6/11 ` Duration:` 2 hours 51 minutes ` Technician\(s\):` Dylan, Payton ` Review Date: 6/12/26 Brief Summary: WiscNet NOC lost access to the site router at 9:54pm on 6/11, and regained access at 12:45am on 6/12. Root Cause: Loss of Power
Hello, We're seeing the connections for the Kenosha County as hard down. If this is expected or there's a known network event please reach out to 608-442-6761. Thank you,
Hello, The WiscNet NOC continues to observe alarms for Kenosha County. We are aware there are power outages in the area, please contact us at 608-442-6761 if you are aware of power issues or have any questions.
Hello, We observe restored as of 2:10 AM this morning. Feel free to reach out if you have any further questions.
At 6:19 pm CST we saw an alarm at Brighton School District. Can you please check power and equipment. If you have any further issues please reach out to GLS at 866-558-1920 and open a support ticket. Thanks,
Hello, The WiscNet NOC has observed all alarms clear for Brighton School District.
Date & Time of Incident:`6/11/26 6:19pm ` Duration:` 16 hours ` Technician\(s\):` Ben, Payton ` Review Date: 6/16/26 Brief Summary: The WiscNet NOC lost access to Brighton School District’s router. Root Cause: Loss of Power
Hello, We've detected an outage on your service starting around 6:08PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
The WiscNet NOC has lost access to our device for Paris J1 School District on 6/11/2026 at 6:08: PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
Hello, We are seeing this site back up and has not bounced all day. We will be closing this case and monitoring the circuit as usual.
Hello, We've detected an outage on your service starting around 5:03PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
Hello, The WiscNet NOC has lost access to our device for Manitowoc School District at 5:03 PM on 6/11/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240.
Hello, WiscNet is seeing this site has restored as of 11:11 AM this morning.
This incident has been resolved.
Date & Time of Incident: 6/11/2026 from 5:03 PM to 11:11 AM on 6/15/2026 Duration: 3 days 18 hours 8 minutes Technician\(s\): Barry Review Date: 6/15/26 Brief Summary: From 5:03 PM on 6/11/2026 to 11:11 AM on 6/15/2026, an outage was observed at Manitowoc Head Start. Root Cause: Cause not identified. No indications of a power event on WiscNet Equipment.
We saw the router at Bowler SD go down at 6:37 pm cst. We have observed power outages in the Shawano area. We will continue to monitor the outage.
We are seeing this circuit back up.
WiscNet would like to inform you that a significant storm system is currently moving through the state of Wisconsin. Service disruptions and outages may occur during this period. Once the storm has passed, most services are expected to resume normally. However, if you continue to experience any alarms or issues following the event, please do not hesitate to contact us. For further assistance, please reach out to the WiscNet Network Operations Center (NOC). Thank you for your patience and understanding.
WiscNet is seeing all sites restored after the storm. If you continue to experience any alarms or issues following the event, please do not hesitate to contact us. For further assistance, please reach out to the WiscNet Network Operations Center (NOC).
We are currently investigating this issue.
At 11:04AM we see this device restored.
Date & Time of Incident:` 6/10 9:18AM - 6/10 11:04AM ` Duration:` 106` minutes Technician\(s\):` Stevens, Joey` Review Date: 6/10/26 Brief Summary: WiscNet NOC lost access to our onsite equipment at 9:18AM, and connection restored at 11:04AM. Root Cause: Loss of Power
The WiscNet NOC has lost access to our device for Abbotsford School District at 6:53am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event or have any additional questions, please contact the WiscNet NOC.
Hello, The WiscNet NOC has regained access to our device onsite at 3:20pm. The logs indicate a loss of power being the root cause.
Date & Time of Incident:` 6:53am 6/10/26 ` Duration:` 8 hours, 28 minutes ` Technician\(s\):` Payton ` Review Date: 6/11/26 Brief Summary: Wiscnet lost access to the onsite router, and the cause was determined to be loss of power. Root Cause: Loss of power.
Hello, Starting at 6:01 am we observed a loss of connection to our onsite equipment. We have contacted our provider and they are also seeing their equipment as down. At this time we are requesting on site power and equipment verification. Please reach out with any questions. Thank you,
Hello, Connection to our onsite equipment has restored, and we are observing all alarms clear. Please reach out if you have any questions.
Date & Time of Incident:` 6:01am 6/10/26 ` Duration:` 112 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 6/10/26 Brief Summary: WiscNet NOC lost access to our onsite equipment at 6:01am, and connection restored at 7:53am. Root Cause: Loss of Power