WiscNet had 515 outages in the last 2 years totaling 157h 3m of downtime — averaging 21 incidents per month.
There were 515 WiscNet outages since March 27, 2026 totaling 157h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
Hello, We observed alarms at the West Salem School District at 6:13pm. The LMP is aware of the issue and investigating. We will keep you updated as we get more information. Thanks, Hello, As of 6:53 pm cst we are seeing this site back up. Please reach out with any questions. Thanks,
Hello, At 6:04 pm cst we saw alarms on the CESA 04 router. The LMP's NOC is aware of the alarm and investigating. Please reach out with any questions. Thanks, Hello, We are seeing this circuit back up as 6:53 pm cst. Please let us know if you have any questions. Thanks,
Hello, The WiscNet NOC has lost access to our device for East Troy Community School District at 10/1/2026 at 3:46PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3188. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
The WiscNet NOC has lost access to our device for **Milwaukee Area Technical College** at **10/2 4:55am**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC at \(608\) 442-6761, option 1. If you have any additional questions, please contact WiscNet NOC.
Hello, We are seeing service restore as of 5:20am. Thank you,
This incident has been resolved.
Date & Time of Incident: 10/2 4:55am Duration: 25 minutes Technician\(s\): Johnathon Laun Review Date: 10/2 Brief Summary: We observed alarms come in indicating this device was down Root Cause: We believe there was maintenance occurring on site
Hello, Starting at 1:11am we observed alarms coming in for the **University of Minnesota Northern Lights** going down. Please verify power and equipment at your site. If you are not aware of any internal work occurring pleas reach out to the WiscNet NOC at **\(608\) 442-6761, option1 **. Thank you,
Hello, We are seeing alarms for this clear as of 2:12am. Thank you,
This incident has been resolved.
Date & Time of Incident: 10/2 1:11am Duration: 61 Minutes Technician\(s\): Johnathon Laun Review Date: 10/2 Brief Summary: We observed traffic alarms indicating the site was down Root Cause: Unsure, seems to maybe be related to Merit Peering maintenance due to the timing of other alarms #2296156 \(WiscNet TKT, 1795411 Merit Ticket\)
The WiscNet NOC has observed alarms for what we believe is the transit share to the **Iowa State University** with our Circuit ID of **401220**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC with any information you are able to provide and we will keep looking into this. If you have any additional questions, please contact WiscNet NOC at **\(608\) 442-6761, option 1**.
Hello, We are seeing alarms for this clear as of 2:30am. Thank you,
This incident has been resolved.
Date & Time of Incident: 10/2 1:11am Duration: 61 Minutes Technician\(s\): Johnathon Laun Review Date: 10/2 Brief Summary: We observed traffic alarms indicating the site was down Root Cause: Unsure, seems to maybe be related to Merit Peering maintenance due to the timing of other alarms #2296156 \(WiscNet TKT, 1795411 Merit Ticket\)
Hello, The WiscNet NOC has lost access to our device for UW Whitewater Innovation Center at 9/30/2026 around 8:25PM. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, I saw this connection restore around 8:50PM. Thank you,
Hello, The WiscNet NOC has lost access to our device for **Waupaca School District** at 10/1 9:37 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1755**. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
This incident has been resolved.
Date & Time of Incident: 10/2 9:37 AM Duration: 0 Technician\(s\): Fue Khang Review Date: 10/3 Brief Summary: Alarms came in on 10/2 at 9:37 AM. Initially investigated as an outage. Still observed keep alive traffic. Observed this circuit to be a backup circuit. Adjusted thresholds and alarms cleared. Root Cause: Low traffic levels, non issue.
Hello, Around 8:30PM we started seeing alerts indicating the router associated with the Mercer School District is down. We are investigating. Thank you,
Hello, We're seeing this connection restore. Thank you,
We are seeing multiple sites down as of 3:11 PM CDT. We are in the process of contacting the provider and we will update you as we learn more.
Hello, This issue has been resolved and we're seeing restoral. Thank you,
Hello, At 7:49am, the WiscNet NOC observed alarms for circuit 400371 going down. Are you aware of any known work or issues that would be impacting this circuit?
We are continuing to work on a fix for this issue.
Hello, At 9:18am, we observed the interfaces come back up but are observing historically low levels of traffic. We continue to monitor, please reach out if you have any questions.
Hello, The WiscNet NOC observed historical levels of traffic restore at ~4:54pm on 9/30 and remain stable.
Date & Time of Incident: 7:49am 9/30/26 Duration: 87 minutes Technician\(s\): Payton Review Date: 10/1/26 Brief Summary: WiscNet NOC observed alarms indicating circuit 400371 went down.
Hello, Starting at 5:32 am we observed a loss of traffic on your circuits. At this time we are requesting onsite power and equipment verification. Please reach out with any questions. Thank you, Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,
Hello, Starting at 1:40 we observed a loss of connection to our onsite equipment for your circuits. At this time we are requesting onsite power and equipment be verified. To get a ticket opened with GLS please contact them at 866-558-1920 an use your site ID listed below. Please reach out with any questions Thank you, ------------------------------------------------- Edgar School District - 424 Antigo Unified School District - 34 Bowler School District - 199 Elcho School District - 428 Lac du Flambeau #1 School District - 802 Marathon City School District - 933 Menominee Indian School District - 759 Northland Pines School District - 1972 Phelps School District - 1318 Rib Lake School District - 1427 Tigerton School District - 1649 Three Lakes School District - 1647 Woodruff J1 School District - 63 Shawano School District - 2481 CESA 9 - 1657 Marion School District - 944 Stratford School District - 1596
Hello, We are seeing these alarms clear as of 2:24am. Please reach out to the WiscNet NOC if you believe this is a mistake. Thank you,
Date & Time of Incident: 9/30 1:40am Duration: 46 minutes Technician\(s\): Connor Felton Review Date: 9/30 Brief Summary: We observed alarms for these schools come in Root Cause: Due to a loss of routing to the schools
Hello, The WiscNet NOC has lost access to our device for Oconomowoc Area School District at 12:41 am on 9/29 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
This incident has been resolved.
Hello, Starting at 5:41 am we observed alarms that indicate a loss of traffic for your circuit. Investigations revealed that we are not getting any traffic coming in on our client hand off port. Are you aware of any power events or maintenances that could have impacted this service? Please reach out with any questions. Thank you,
Hello, The client port restored and we observe traffic now passing across our device. Kind regards,
The client handoff port restored and traffic resumed at 11:15 AM
Hello, The WiscNet NOC has lost access to our device for Phillips School District at 8:13 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1324.** If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
Hello, We observe this restored as of 9:14 AM. Feel free to reach out to the WiscNet NOC if you have any further questions.
This incident has been resolved.
Hello, The WiscNet NOC has lost access to our device for the following sites on 9/25 at 1:23 PM. We have been informed by the GLS/Teach team that they are aware of the issue. They have opened up tickets. The following are the affected sites as well as their GLS ticket number: Mishicot School District - ticket # 12432400 Reedsville School District - ticket # 12432402 Tworivers School District - ticket # 12432403 Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
At this time, GLS/Teach is currently investigating this issue. They have provided the following ticket information below: Mishicot School District - ticket # 12432400 Reedsville School District - ticket # 12432402 Tworivers School District - ticket # 12432403 If you have any questions, please reach out to the Wiscnet NOC. Thank you,
Hello, We are seeing these restored as of 7:14am 9/26. We will be closing out this status page.
This incident has been resolved.
Date & Time of Incident: 9/25 1:23pm Duration: 1071 Technician\(s\): Fue Khang, Dylan Trott, Johnathon Laun Review Date: 9/27 Brief Summary: Alarms came in for all sites at 1:23 PM. Contacting GLS to see if they are aware of reason. GLS tickets have been merged to this ticket Root Cause: Loss of routing to the devices on site
Hello, The WiscNet NOC has lost access to our device for City of Stevens Point on 9/23 at 7:45 PM. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
The WiscNet NOC has lost access to our device at the sites below. Please verify power to your site and the network equipment. Beloit City Beloit Coll Berlin Big foot Campbell Sports Clinton Dodgeland-2 Edgerton Elkhorn Holy Hill Lomira Mayville Monroe Palmyra-eagle rosendale stoughton waupun baraboo hartford jefferson waterloo We have opened a ticket up with the provider for all of these sites, If you have any additional questions, please contact WiscNet NOC.
Hello, We are seeing the affected services as restored. If you believe this to be a mistake please reach out to the WiscNet NOC at (608) 442-6761, option 1. Thank you,
Date & Time of Incident: 9/25 12:22am CT Duration: 138 Minutes Technician\(s\): Johnathon Laun Review Date: 9/25 Brief Summary: We observed alarms come in for the affected schools, made 2 status pages one for salem as that is a GLS site and one for the rest of the schools which all used Charter as the LMP. Talked with Charter which led me to believe this was due to a power outage in the issue when we seen them resolve at 2:40am right around the time we got an email stating Charter finished maintenance CRQ005000066956 which led me to believe this outage was due to that maintenance Root Cause: Loss of routing between the School and ISP
The WiscNet NOC has lost access to our device for Salem School District at 9/25 at 12:23am CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1471. If you have any additional questions, please contact WiscNet NOC.
Hello, We are seeing the affected services as restored. If you believe this to be a mistake please reach out to the WiscNet NOC at (608) 442-6761, option 1. Thank you,
Date & Time of Incident: 9/25 12:22am CT Duration: 138 Minutes Technician\(s\): Johnathon Laun Review Date: 9/25 Brief Summary: We observed alarms come in for the affected schools, made 2 status pages one for salem as that is a GLS site and one for the rest of the schools which all used Charter as the LMP. Talked with Charter which led me to believe this was due to a power outage in the issue when we seen them resolve at 2:40am right around the time we got an email stating Charter finished maintenance CRQ005000066956 which led me to believe this outage was due to that maintenance Root Cause: Loss of routing between the School and ISP
We are seeing multiple sites down as of 11:12PM Central. We will be investigating this issue and let you know what we find.
Hello, As of 2:42am we are seeing sites as restored. We will be closing these tickets. Thank you,
Date & Time of Incident: 9/24 11:42pm CT Duration: 210 Minutes Technician\(s\): Julio Calixto, Johnathon Laun Review Date: 9/25 Brief Summary: We observed alarms come in at 11:42pm, and made a status page facing GLS Root Cause: Loss of routing between the School and ISP
Hello, Starting at 12:14 am we observed these sites go down. At this time we are requesting on site power and equipment verification. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920, and use your site ID's listed below. Walworth J1 School District : 1984 Kiel Area School District : 772 Kewaskum School District : 3184 Parkview School District : 1268 Sauk Prairie School District : 1474 Please reach out with any questions. Thank you,
Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,
Hello, The WiscNet NOC has lost access to our device for Paris J1 School District at 11:36pm on 9/23. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
Hello, The Wiscnet NOC observed alarms clear and services restore starting at 7:10 AM Central for the Paris J1 School District.
Date & Time of Incident: 9/23 11:36 PM Central Duration: 454 Minutes Technician\(s\): Marcus Review Date: 9/24 Root Cause: Upstream network event Brief Summary: The Wiscnet NOC lost access to our device onsite between 9/23 11:36 PM - 9/24 7:10 AM Central. Our device logs indicated an upstream network event during the time of the outage.