[2298462] Waupaca School District - 400992 - low traffic

Update timeline

1. identified Oct 01, 2026, 03:01 PM UTC

   Hello, The WiscNet NOC has lost access to our device for **Waupaca School District** at 10/1 9:37 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1755**. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

2. resolved Oct 02, 2026, 03:57 PM UTC

   This incident has been resolved.

3. postmortem Oct 02, 2026, 04:01 PM UTC

   Date & Time of Incident: 10/2 9:37 AM Duration: 0 Technician\(s\): Fue Khang Review Date: 10/3 Brief Summary: Alarms came in on 10/2 at 9:37 AM. Initially investigated as an outage. Still observed keep alive traffic. Observed this circuit to be a backup circuit. Adjusted thresholds and alarms cleared. Root Cause: Low traffic levels, non issue.