WiscNet incident

[2300627] Tigerton School District - 400642 - Handoff port

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 7, 2026 affecting Tigerton School District, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 02:09 PM UTC
Resolved
Oct 07, 2026, 05:33 PM UTC
Duration
3h 23m
Detected by Pingoru
Oct 07, 2026, 02:09 PM UTC

Affected components

Tigerton School District

Update timeline

  1. identified Oct 07, 2026, 02:09 PM UTC

    Hello, The WiscNet NOC has observed a loss of connection to the handoff device of the Tigerton School District at 10/7 9:01 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1649. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. resolved Oct 07, 2026, 05:33 PM UTC

    This incident has been resolved.

  3. postmortem Oct 07, 2026, 05:34 PM UTC

    Date & Time of Incident: 10/7 09:01 AM Duration: 10 Technician\(s\): Fue Khang Review Date: 10/7 Brief Summary: Alarms came in at 9:01 AM. Cleared at 9:11 AM. Network port flapped Root Cause: Network port flapped.