WiscNet incident

[2303763] Prairie Lakes Library System - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 14, 2026 affecting Prairie Lakes Library System, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 12:11 PM UTC
Resolved
Oct 14, 2026, 02:08 PM UTC
Duration
1h 57m
Detected by Pingoru
Oct 14, 2026, 12:11 PM UTC

Affected components

Prairie Lakes Library System

Update timeline

  1. investigating Oct 14, 2026, 12:11 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Prairie Lakes Library System at 6:55am on 10/14. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. investigating Oct 14, 2026, 02:07 PM UTC

    Hello, The WiscNet NOC has regained access to our device for Prairie Lakes Library System as of 7:33 AM CDT 10/14/2026. Thank you, Carter

  3. resolved Oct 14, 2026, 02:08 PM UTC

    This incident has been resolved.