WiscNet incident
[2258673] Dodgeville School District - Router unreachable
WiscNet experienced a critical incident on July 10, 2026 affecting Dodgeville School District, lasting 6h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 01:27 PM UTC
Hello, The WiscNet NOC has lost access to our device for Dodgeville School District at 7/10, 8:03 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 368. If you have any additional questions, please contact WiscNet NOC
- resolved Jul 10, 2026, 08:12 PM UTC
Hello, The WiscNet NOC observed the onsite device restore starting at 10:48 AM Central. Please let us know if you continue to experience issues at the Dodgeville School District.
- postmortem Jul 10, 2026, 08:12 PM UTC
Date & Time of Incident: 7/10 at 8:03 AM Central Duration: 165 Minutes Technician\(s\): Marcus Review Date: 7/10 Root Cause: loss of power onsite Brief Summary: We lost access to our onsite device at 8:03 AM Central, after a power cycle the onsite device came back up at 10:48 AM Central.