WiscNet incident

2255751- Waunakee Community School District - Down

Resolved after 4 days 23 hours, affecting Waunakee Community School District, on July 3, 2026.

postmortem Jul 08, 2026, 01:02 PM UTC

Hello, Our onsite device restored last night at 4:09:30 PM, and our logs indicate issues with the transport provider network.

Started
Jul 03, 2026, 01:37 PM UTC
Resolved
Jul 08, 2026, 01:01 PM UTC
Duration
4d 23h
Detected by Pingoru
Jul 03, 2026, 01:37 PM UTC

Affected components

Waunakee Community School District

Update timeline

  1. identified Jul 03, 2026, 01:37 PM UTC

    The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 7:43:57 AM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1742. If you have any additional questions, please contact WiscNet NOC.

  2. identified Jul 06, 2026, 01:15 PM UTC

    The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 7:43:57 AM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1742. If you have any additional questions, please contact WiscNet NOC.

  3. resolved Jul 08, 2026, 01:01 PM UTC

    Hello, Our onsite device restored last night at 4:09:30 PM, and our logs indicate issues with the transport provider.

  4. postmortem Jul 08, 2026, 01:02 PM UTC

    Hello, Our onsite device restored last night at 4:09:30 PM, and our logs indicate issues with the transport provider network.

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