WiscNet incident

Multiple sites down | 2255362

Resolved after 8 hours 51 minutes, affecting Birchwood School District and Gilmanton School District, on July 2, 2026.

investigating Jul 02, 2026, 07:53 AM UTC

Hello, Starting at 2:14 we observed a loss of connection to our onsite equipment for your circuits. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact GLS using 1.866.558.1920, and use your site ID listed below. Please reach out with any questions. Birchwood School District - 163 Gilmanton School District - 540 Thank you,

Started
Jul 02, 2026, 07:53 AM UTC
Resolved
Jul 02, 2026, 04:44 PM UTC
Duration
8h 51m
Detected by Pingoru
Jul 02, 2026, 07:53 AM UTC

Affected components

Birchwood School DistrictGilmanton School District

Update timeline

  1. investigating Jul 02, 2026, 07:53 AM UTC

    Hello, Starting at 2:14 we observed a loss of connection to our onsite equipment for your circuits. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact GLS using 1.866.558.1920, and use your site ID listed below. Please reach out with any questions. Birchwood School District - 163 Gilmanton School District - 540 Thank you,

  2. resolved Jul 02, 2026, 04:44 PM UTC

    Hello, These sites are being disconnected.

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