WiscNet experienced a critical incident on June 30, 2026 affecting Manitowoc School District, lasting 7d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 10:38 PM UTC
Hello, We've detected an outage on your service starting around 4:02 PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- monitoring Jul 02, 2026, 05:23 PM UTC
The WiscNet NOC has lost access to our device for Manitowoc head start on 7/1 at 4:02 PM. We are still seeing this in alarm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240. If you have any additional questions, please contact WiscNet NOC 608-442-6761 op 1.
- monitoring Jul 06, 2026, 04:59 PM UTC
The WiscNet NOC has lost access to our device for Manitowoc head start on 7/1 at 4:02 PM. We are still seeing this in alarm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240. If you have any additional questions, please contact WiscNet NOC 608-442-6761 op 1.
- resolved Jul 08, 2026, 03:38 PM UTC
Manitowoc Headstart is reported to be turning down service, please reach out to the WiscNet NOC if you have any questions.