WiscNet incident

[2306265] Village of Bellevue - DOWN

Resolved on October 23, 2026, affecting Village of Bellevue.

resolved Oct 23, 2026, 01:11 AM UTC

Hello, The WiscNet NOC has lost access to our device for Village of Bellevue at 10/20/2026 around 4:48PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, Our local provider will be working with their fiber team for further investigation. They do not have an ETA yet for dispatching to the Bellevue location. Hello, Our local provider is onsite investigating further. Hello, Our provider reports they have found an issue around .3 miles from the sites. There is no ETR yet at this time. Hello, Our provider has confirmed they plan to repair the damaged fiber today. There is no ETA yet at this time. Hello, Our local provider reports they will leave service on the fiber it was moved to yesterday as this restored service. They will repair the old connection at a later date. Date & Time of Incident: 10/21 at 4:48PM Duration: 21 hours Technician\(s\): Dylan, Jim Review Date: 10/22 Brief Summary: A fiber cut affect services. This path was rolled to restore services. Root Cause: Fiber cut

Started
Oct 23, 2026, 01:11 AM UTC
Resolved
Oct 23, 2026, 01:11 AM UTC
Duration
–
Detected by Pingoru
Oct 23, 2026, 01:11 AM UTC

Affected components

Village of Bellevue

Update timeline

  1. resolved Oct 23, 2026, 01:11 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Village of Bellevue at 10/20/2026 around 4:48PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, Our local provider will be working with their fiber team for further investigation. They do not have an ETA yet for dispatching to the Bellevue location. Hello, Our local provider is onsite investigating further. Hello, Our provider reports they have found an issue around .3 miles from the sites. There is no ETR yet at this time. Hello, Our provider has confirmed they plan to repair the damaged fiber today. There is no ETA yet at this time. Hello, Our local provider reports they will leave service on the fiber it was moved to yesterday as this restored service. They will repair the old connection at a later date. Date & Time of Incident: 10/21 at 4:48PM Duration: 21 hours Technician\(s\): Dylan, Jim Review Date: 10/22 Brief Summary: A fiber cut affect services. This path was rolled to restore services. Root Cause: Fiber cut

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