WiscNet incident

[2248254] Howard-Suamico SD - 400373 - Router Handoff Port down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 11, 2026 affecting Howard-Suamico School District, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 07:40 PM UTC
Resolved
Jun 11, 2026, 08:09 PM UTC
Duration
28m
Detected by Pingoru
Jun 11, 2026, 07:40 PM UTC

Affected components

Howard-Suamico School District

Update timeline

  1. identified Jun 11, 2026, 07:40 PM UTC

    Hello, We are observing handoff port down for circuit 400373. Please verify connection to handoff port and reach out if you need further assistance at 608 442 6761. Thank you.

  2. identified Jun 11, 2026, 08:01 PM UTC

    External Hello There should be an open ticket for this, we are replacing our firewall hardware. On Thu, Jun 11, 2026 at 2:41 PM wrote: Identified - 1 component affected - Hello, We are observing handoff port down for... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ WiscNet \[2248254\] Howard-Suamico SD - 400373 - Router Handoff Port down New incident: Identified Hello, We are observing handoff port down for circuit 400373. Please verify connection to handoff port and reach out if you need further assistance at 608 442 6761. Thank you. Time posted Jun 11, 14:40 CDT Components affected Howard-Suamico School District [View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F0hmqqzmnn0wj&data=05%7C02%7Cnoc%40wiscnet.net%7Cef6718f7ccbd4573429d08dec7f1e119%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639168038861037499%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=qXYAgUHKezAPFViOiNjPaMWK7EIO9oLEa2M9tK53LpI%3D&reserved=0) You received this email because you are subscribed to WiscNet's service status notifications. [Manage your subscription](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstatus.wiscnet.net%2Fsubscriptions%2Fqxbg12hmy0vg%2Fedit&data=05%7C02%7Cnoc%40wiscnet.net%7Cef6718f7ccbd4573429d08dec7f1e119%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639168038861064944%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=iuOWho3CDHvrVWMMkEr7TVeHyvIYKCVe65co7yeITms%3D&reserved=0) [Powered by Atlassian Statuspage](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.atlassian.com%2Fsoftware%2Fstatuspage%3Futm_source%3Demail%26utm_medium%3Dpowered-by%26utm_campaign%3Dstatus.wiscnet.net%26utm_content%3DSP-notifications&data=05%7C02%7Cnoc%40wiscnet.net%7Cef6718f7ccbd4573429d08dec7f1e119%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639168038861078018%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2FOFvx94xJaN4%2FE9NbGUNhC4N2bKEtSF6sV2c49P%2BgfY%3D&reserved=0) -- Brian Burroughs Network Services Coordinator Howard-Suamico School District 2700 Lineville Road Green Bay, WI 54313 \(920\) 662-7708 \(920\) 662-9777 \(fax\) [[email protected]](mailto:[email protected]) [www.hssdschools.org](https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.hssdschools.org%2F&data=05%7C02%7Cnoc%40wiscnet.net%7Cef6718f7ccbd4573429d08dec7f1e119%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639168038861091404%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=T7SChWq2GJ5s2y%2B3UgMIr%2FFyvFRD%2BXhmOxyH3vvsWAE%3D&reserved=0)

  3. resolved Jun 11, 2026, 08:09 PM UTC

    This incident has been resolved.