WiscNet incident

Whitefish Bay Dominican HS device unreachable | 2239706

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 21, 2026 affecting Whitefish Bay Dominican High School, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:39 PM UTC
Resolved
May 21, 2026, 05:31 PM UTC
Duration
52m
Detected by Pingoru
May 21, 2026, 04:39 PM UTC

Affected components

Whitefish Bay Dominican High School

Update timeline

  1. investigating May 21, 2026, 04:39 PM UTC

    The WiscNet NOC has lost access to our device for Whitefish Bay Dominican HS on 5/21 at 11:26 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

  2. monitoring May 21, 2026, 05:31 PM UTC

    We see device connectivity restored as of 12:25 CT. Please reach out if you experience any lingering issues.

  3. resolved May 21, 2026, 05:31 PM UTC

    This incident has been resolved.

  4. postmortem May 21, 2026, 05:32 PM UTC

    Date & Time of Incident: 5/21 11:26 - 12:25 CT Duration: 11:26 - 12:25 CT Technician\(s\): Jake Review Date: 5/21 Brief Summary: At 11:26 AM today we observed the device at the Whitefish Bay Dominican HS become unreachable. We then saw device connectivity restore as of 12:25 CT.