WiscNet incident

2238523 | Multiple sites down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 19, 2026 affecting Frederic School District and Saint Croix Central School District and 1 more component, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 05:34 AM UTC
Resolved
May 19, 2026, 12:26 PM UTC
Duration
6h 51m
Detected by Pingoru
May 19, 2026, 05:34 AM UTC

Affected components

Frederic School DistrictSaint Croix Central School DistrictWrightstown Community School DistrictWebster School District

Update timeline

  1. investigating May 19, 2026, 05:34 AM UTC

    Hello, Starting at 12:15 am we observed a loss of connection to our hand of devices for your circuits. At this time we are requesting onsite power and equipment verification. Due to a policy change within GLS we are unable to open a ticket with out your consent. They can be contacted at 1.866.558.1920. You can open a ticket with them, below are the site ID's. Please reach out with any questions. Frederic School District: 517 Saint Croix Central School District: 609 Webster School District: 1806 Wrightstown Community School District: 1897 Thank you,

  2. resolved May 19, 2026, 12:26 PM UTC

    Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,