WiscNet incident
[2316005] Coman Elementary School - Portage - 400477 - Down
Resolved after 39 minutes, on November 11, 2026.
Date & Time of Incident: 11/11 10:28 AM Duration: 28 Technician\(s\): Fue Khang Review Date: 11/11 Brief Summary: GLS sent in ticket advising this site was down. They resolved their ticket. GLS advised a power supply issue. Root Cause: Customer premise power
Update timeline
- identified Nov 11, 2026, 04:41 PM UTC
Hello, GLS/TEACH has advised they have lost communications with Coman Elementary School - Portage at 10:28 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2998. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- resolved Nov 11, 2026, 05:20 PM UTC
This incident has been resolved.
- postmortem Nov 11, 2026, 05:21 PM UTC
Date & Time of Incident: 11/11 10:28 AM Duration: 28 Technician\(s\): Fue Khang Review Date: 11/11 Brief Summary: GLS sent in ticket advising this site was down. They resolved their ticket. GLS advised a power supply issue. Root Cause: Customer premise power
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