WiscNet incident

2315432 - Eau Claire Network Event - 11/10/2026

Resolved after 3 minutes, affecting Holmen School District and Medford Area Public School District and 1 more, on November 10, 2026.

postmortem Nov 10, 2026, 06:02 PM UTC

Date & Time of Incident: 11:42 AM CST11/10 Duration: 8 Technician\(s\): Fue Khang Review Date: 11/10 Brief Summary: Alarms came in. Status page was created, Wiscnet team was aware and troubleshooting with Charter, alarms then cleared before it could be isolated. Root Cause: No cause provided by Charter.

Started
Nov 10, 2026, 05:54 PM UTC
Resolved
Nov 10, 2026, 05:58 PM UTC
Duration
3m
Detected by Pingoru
Nov 10, 2026, 05:54 PM UTC

Affected components

Holmen School DistrictMedford Area Public School DistrictRiver Valley School DistrictSaint Croix Falls School DistrictWrightstown Community School DistrictSchool District of LadysmithMid-State Technical CollegeNeillsville School DistrictNorthland CollegeOwen-Withee School District

Update timeline

  1. investigating Nov 10, 2026, 05:54 PM UTC

    Hello, We are working with our local provider for further investigation. There is no ETR yet at this time.

  2. resolved Nov 10, 2026, 05:58 PM UTC

    This incident has been resolved.

  3. postmortem Nov 10, 2026, 06:02 PM UTC

    Date & Time of Incident: 11:42 AM CST11/10 Duration: 8 Technician\(s\): Fue Khang Review Date: 11/10 Brief Summary: Alarms came in. Status page was created, Wiscnet team was aware and troubleshooting with Charter, alarms then cleared before it could be isolated. Root Cause: No cause provided by Charter.

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