WiscNet incident

#2314440 - Eau Claire Network Event - 11/9/26

Resolved after 20 minutes, affecting Holmen School District and Medford Area Public School District and 1 more, on November 9, 2026.

postmortem Nov 09, 2026, 06:29 PM UTC

Date & Time of Incident:` 11/9/26 11:41am ` Duration:` 17 minutes` Technician\(s\):` Payton` Review Date: 11/9/26 Brief Summary: WiscNet NOC observed alarms in Eau Claire. Device reboot from local provider has resolved alarms. Root Cause: Provider Equipment

Started: Nov 09, 2026, 06:06 PM UTC
Resolved: Nov 09, 2026, 06:27 PM UTC
Duration: 20m
Detected by Pingoru: Nov 09, 2026, 06:06 PM UTC

Affected components

Holmen School DistrictMedford Area Public School DistrictOsceola School DistrictRiver Valley School DistrictSaint Croix Falls School DistrictWrightstown Community School DistrictSchool District of LadysmithMid-State Technical CollegeNeillsville School DistrictNorthland College

Update timeline

investigating Nov 09, 2026, 06:06 PM UTC

Hello, We are seeing an network event that started at 11:41am and investigating further.
resolved Nov 09, 2026, 06:27 PM UTC

Hello, The WiscNet NOC observed a Network Event in Eau Claire that started at 11:48am. Device reboot from local provider has resolved alarms at 11:58am.
postmortem Nov 09, 2026, 06:29 PM UTC

Date & Time of Incident:` 11/9/26 11:41am ` Duration:` 17 minutes` Technician\(s\):` Payton` Review Date: 11/9/26 Brief Summary: WiscNet NOC observed alarms in Eau Claire. Device reboot from local provider has resolved alarms. Root Cause: Provider Equipment

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